MSOM 642 - Managing Project Stakeholder Needs

(3 hours) The management of project stakeholder competing interests and motivations are critical to project success. Traditional project management research and training have focused on the hard technical skills such as scope, cost and schedule, and not on the soft skills such as stakeholder management. This course combines theory and practice to provide students with the strategies and techniques on how to engage and manage project stakeholders for optimal results. The key focus areas of this course include stakeholder theory; stakeholder motivation; stakeholder analysis; stakeholder communication; stakeholder ethical issues; virtual stakeholders, and negotiation and conflict. Through the use of case studies, students are exposed to common stakeholder problems that typically occur on projects.